Shipping Policy

  1. Introduction: Thank you for choosing Aeora Rocks India for your crystal needs. We are committed to delivering your order to you in a timely and safe manner. This shipping policy explains our shipping methods, delivery times, and fees.

  2. Shipping Methods: We use third-party shipping partners to deliver our products. The shipping method we use will depend on the weight and destination of the package. We offer standard shipping and express shipping options.

  3. Delivery Times: We process and ship orders within 2-7 business days after payment is received. Delivery times will depend on the shipping method you choose and the destination of the package. Standard shipping usually takes 5-7 business days, while express shipping takes 2-3 business days

  4. Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number so you can track your package. You can track your package on our website or on the website of our shipping partner.

  5. Delivery Issues: If you have any issues with the delivery of your order, please contact us immediately. We will work with our shipping partner to resolve the issue as quickly as possible.

  6. International Shipping: We offer international shipping. International shipping fees will be calculated based on the weight and destination of the package. We are not responsible for any customs or import duties that may be incurred on international orders.

  7. Updates to Shipping Policy: We may update this shipping policy from time to time. We will notify you of any material changes by email or by posting a notice on our website.

  8. Contact Us: If you have any questions or concerns about our shipping policy, please contact us at